Lead management
Every enquiry from Carsales, AutoGate, Facebook, your website and the showroom floor lands in one inbox — deduped, enriched and assigned to the right rep in seconds.
Multi-source · dedupedDriven is the all-in-one automotive CRM for Australian dealerships. Lead capture, pipeline, automation, Conversation AI, Voice AI, SMS and EDM — every tool your sales floor needs, on one platform.
Native to the Australian automotive stack
And every channel your dealership already runs on
No more juggling six logins, three vendors and a spreadsheet held together by hope. Driven runs everything from first enquiry to handover keys.
Every enquiry from Carsales, AutoGate, Facebook, your website and the showroom floor lands in one inbox — deduped, enriched and assigned to the right rep in seconds.
Multi-source · dedupedDrag-and-drop stages for new, used, finance and aftercare. Track every deal, forecast the month, and see a lead going cold before it does.
Drag · drop · doneBuild your follow-up playbook once and run it on every lead. Instant responses, test-drive reminders, no-show recovery, long-term nurture — all hands-off.
No-code · triggeredAn AI business development centre that texts, emails and DMs around the clock. It books test drives, answers stock questions and qualifies finance — and passes humans only what humans should handle.
SMS · email · DMEvery after-hours call gets picked up by a voice agent that sounds like a person. It qualifies the caller, books the appointment and writes the call straight into the deal record.
Inbound · outboundAnnounce new stock, launch the EOFY campaign, or trickle a fortnight of finance follow-ups. Local long-codes in every state, with deliverability we watch daily.
Bulk · drip · A/BConversation AI replies to every enquiry inside a minute — over SMS, email and Facebook DM — in a voice that sounds like your best salesperson on their best day. It qualifies, books and re-engages, so your floor only ever sees ready buyers.
Build a workflow in minutes, not weeks. Pull a no-show back in with a personalised SMS. Run a fortnight of finance follow-ups. Nudge a 90-day owner toward a trade-up. Driven runs your playbook on every single lead, every single time.
Around a third of dealership calls end up in voicemail, and most of those callers never ring back. Voice AI picks up every one — qualifies the caller, answers stock and finance questions, books the appointment, and logs it all to the lead record as it happens.
● Live — qualifying an inbound caller
Caller: Is the blue Triton still available?
Driven: It is — the 2023 GLX-R, 41,000 km. I can hold it for a look tomorrow. Morning or afternoon suit you better?
Buyers enquire with three dealers at once, and the first useful reply usually wins the test drive. Here's the sequence Driven runs the moment an enquiry lands.
Captured from any source, matched against existing records so nobody gets contacted twice, and routed to the right rep.
A real answer about the actual car — trim, kilometres, availability — not an auto-responder telling them someone will be in touch.
Live calendar availability, a confirmation SMS, and the diary entry written to the rep's calendar and the deal record.
Reminders before the drive, recovery if they don't show, and a nurture sequence if they're still months away from buying.
Most CRMs are built for the US and bolted onto Australia afterwards. Driven was built here — local integrations, local compliance, local support.
Direct integrations with Carsales, AutoGate, Drive.com.au, CarsGuide, Facebook, Google, I-Motor, Virtual Yard, Digital Dealer, Cox Automotive and the Australian OEM lead portals. Spam Act-compliant SMS over local long-codes. GST-native billing. A Sydney-based onboarding and support team who answer the phone.
We replaced four separate vendors with Driven. Speed to lead went from 14 minutes to under a minute, and the Voice AI alone books us about 60 test drives a month we'd otherwise have missed.
Book a 20-minute walkthrough with our automotive team. You'll see your own pipeline, your own lead sources and your own AI — running live.
20 minutes · No obligation · Onboarding included